hi, my mom came to toronto with a hksar passport but accidentally lost it.

Question

Hi, my mom came to Toronto with a HKSAR passport but accidentally lost it. May I ask what is the procedure for her to apply for a replacement in Toronto and how? and approx. how long would it take? Thanks in advance.Darren

Mrs.Mia · Answer

If you mom lost your HKSAR passport while travelling abroad, she should immediately report the loss to the local police and request a copy of the police report.  With the documentary proof of the loss, she may contact the Chinese diplomatic and consular mission in that country and request for replacement of travel document. Or she may also contact the Assistance to Hong Kong Residents Unit of the Immigration Department through the 24-hour hotline (852) 1868 for assistance.  The Immigration Department will provide you with information and assistance regarding the processing of travel document.

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