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Asked by Mr.urshil from india | Oct. 11, 2009 14:46
About:Turkish Airlines

I am very disappointed and having very inconvenience. I started my flight from Mumbai on October 11th, 2009 flight number TK1075 which was delayed 2 hours from Mumbai and came late at Istanbul airport and we missed connecting flight to Odessa flight number TK1465 and now we are stuck at airport without any food or accommodation for 26 hours. I am a student and I have two other friends with in same flight, even they gave us food in airline which was made of eggs and we are 100% vegetarian, now no one from your staff is talking care of us or helping to get us a accommodation until the connecting flight. I request you to arrange some kind of accommodation for us or provide the vegetarian food to us if we do not take food that will creates health issue to us for not having any food for 26 hours. Please help us as soon as possible we are waiting at Istanbul Airport near your TK airways office. If I will not have any customer service from your office then we will not travel in your air line in future.

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Answers (2)
Answered by Mr.Willy | Oct. 12, 2009 00:52
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Dear, this is the website of a booking agency in China, not the airlines' official website. You would better contact the airlines directly to resolve the urgent problem.
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Answered by Ms.Catherine | Oct. 12, 2009 01:03
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Yeah, you need to visit the official website of the airlines for some contact info. first and then contact the airlines directly. Hope the customer service of TK airways can solve the problem and provide some help as soon as possible...
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