Asked by Helen from australia | Jan. 22, 2017 03:59
About:China Hainan Airlines
Hainan airlines Sydney Australia office? Need to fix wrong passport number
Hainan Airlines are now flying to Sydney Australia again.
I cannot find a Sydney phone number on their contact information on their website.
I made a mistake when I gave the Passport number (in the API) when I booked my ticket online.
My flight is in May, but I want to fix the problem.
I cannot change my passport number or fix it online using Manage Booking.
I emailed the customer service email address based in Mainland China, and they replied and asked me to show them a copy of my passport. I have done, but then I have had no further response.
I am not sure if it can be fixed/changed when I eventually do online check-in. But I do not want to wait months to fix it.
My worry is if I will have problem at check in at the airport?
H.
Reply
2
0
Reply