Question

Asked by Helen from australia | Jan. 22, 2017 03:59

About:China Hainan Airlines

Hainan airlines Sydney Australia office? Need to fix wrong passport number

Hainan Airlines are now flying to Sydney Australia again.
I cannot find a Sydney phone number on their contact information on their website.

I made a mistake when I gave the Passport number (in the API) when I booked my ticket online.
My flight is in May, but I want to fix the problem.
I cannot change my passport number or fix it online using Manage Booking.
I emailed the customer service email address based in Mainland China, and they replied and asked me to show them a copy of my passport. I have done, but then I have had no further response.

I am not sure if it can be fixed/changed when I eventually do online check-in. But I do not want to wait months to fix it.

My worry is if I will have problem at check in at the airport?

H.

Reply

Answers (1)

Answered by Spencer | Jan. 22, 2017 20:19

2 0 Reply

Cannot see there is a number post on their website as well. I guess it would be better to call their offiical number directly, this should be faster then email. You can try: +(86-898）95339

2 0 Reply

See more answers...

Related Questions: