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Asked by visitor2015 from Philippines | Oct. 28, 2015 02:55
About:Hong Kong Airport Express Travel Pass

Refund of Hong Kong Airport Express Travel Pass

The price is HK$220 and HK$300 respectively (with HK$50 refundable deposit). how does it work in terms of getting a refund? For example i purchase the HK$300 card is that $300 considered as my Balance Value and any unused amout could be refunded plus the HK$50 depost?

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Answered by Shelly from Italy | Oct. 30, 2015 04:03
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You can get the refund at the Customer Service Centre of any MTR station or AE train station. With the card itself, after using on MTR and AE, no balance is left and only the HKD50 is refundable. But if you top it up after getting the card, they will certainly return your balance and the HKD50.
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