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Asked by Lee from usa | May. 26, 2025 23:35
About:China Train

What is your refund policy?

I want to buy 2 business class high speed train tickets on your website. Do I get a refund if I cancel my train journey before it departs?

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Answered by TravelChinaGuide | May. 27, 2025 02:49
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Dear Lee,

Thank you for contacting us. Of course you will get a refund if you cancel the booking before the train departure. If you cancel it early enough, like 15 days prior, you can even get a full refund. Please see details at: https://www.travelchinaguide.com/china-trains/terms.htm

Best Regards
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