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Asked by Danielle from USA | Apr. 30, 2015 10:41
About:China Travel Tips

I still cannot track my packages even tho both sellers said they sent them

I ordered two things from aliexpress, from different sellers on different days. I have tracking numbers but they can't be tracked, website says "tracking number invalid". I ordered one on 4-20-15 and the other on 4-21-15. Seller A said item was shipped on 4-21 and Seller B said item was shipped 4-22. I contacted the sellers 4-29-15 for the "real" tracking numbers and they both say the items have been shipped but won't give me the tracking numbers. Why can't I track them still? (RC348625741CN) and (RI326801234CN) are the tracking numbers given to me. Should I wait a couple more days for tracking to be updated?

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Answered by Dick from Saint Lucia | May. 03, 2015 21:54
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Usually, you can find the tracking information in 2 or 3 days after your parcels were sent out. Your ordered on April 20 and 21. This doesn't mean that your parcels were shipped out on these two dates.

So you need to confirm with the seller when exactly your parcels were shipped out. If it was longer than a week, then I am afraid that these two tracking numbers might be fake. You might cancel your order to get back your money.
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