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Asked by Guiod GGR from Finland | Apr. 16, 2015 13:30
About:Hangzhou Public Bicycle

Refund for unused value in Smart Card in Hangzhou?

Above text reads: "You need to show your ID and store at least CNY300 in your new card."
It is unlikely a visitor will use up all the money during a short term visit. Is there a possibility to return the card and get a refund for the unused part of the money loaded on the card.

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Answers (1)
Answered by Cathy from Ireland | Apr. 17, 2015 01:08
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Yes, you can surely get a refund, and usually a service fee is charged.

BTW, if you are not going to use the public bicycle, there is no need for you to reload as much as CNY300. You can just apply for a ordinary card valued CNY50. You can check the info on "HZ Transportation Smart Card" on this site.
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