Asked by Tina from Ireland | May. 16, 2014 09:28
About:China Train


Hi I will arrive to Shanghai end of June around 11am
And at the same day in evening I would like to take a train to Zhangjiajie.
If I book tickets via your website.Where can I collect it?Directly at the south railway station or is it possible collect it at the airport?

Answers (1)
Answered by TravelChinaguide | May. 18, 2014 20:56
Dear Tina,
Thank you for enquiry!
You can only collect the tickets at the Shanghai South railway station by presenting your original passport and the order number, as the newest ticket policy requires passengers to have their identity checked before booking or collecting a ticket. foreign passengers can only do the verification at railway stations.
We suggest that you get to the south station a few hours before departure as you may need to queen up to get your tickets.
Ask a Question
Question Summary (100 characters)
Details (optional) (2,000 characters)