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Asked by Elena Girardi from italy | Oct. 10, 2013 00:38
About:China Train

no response after booking train ticket to shanghai

I have booked a train ticket from Beijing to Shanghai, but i have not received a "booking confirmation" email. How can I check on the status of my booking? Thanks

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Answers (3)
Answered by TravelChinaGuide | Oct. 10, 2013 04:56
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Dear Elena,
Thank you for booking with TravelChinaGuide!
Our operator will contact you through email to offer you detailed information about your booking. Please check your mailbox, as well as the Junk-box in your Email if you have not received our email, if still not, please contact us.
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Answered by Elena Girardi | Oct. 11, 2013 01:44
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I have not received any response yet. Please help me, thanks.
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Answered by TravelChinaGuide | Oct. 11, 2013 04:22
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Dear Elena,
We are sorry for the inconvenience.
Our operator has already dealt with your booking and sent confirmation letter to you. Please check your inbox and the Trash in your Email once again. If still not, please contact us.
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