no response after booking train ticket to shanghai

Question

I have booked a train ticket from Beijing to Shanghai, but i have not received a booking confirmation email. How can I check on the status of my booking? Thanks

TravelChinaGuide · Answer

Dear Elena, Thank you for booking with TravelChinaGuide!Our operator will contact you through email to offer you detailed information about your booking. Please check your mailbox, as well as the Junk-box in your Email if you have not received our email, if still not, please contact us.

Elena Girardi · Answer

I have not received any response yet. Please help me, thanks.

TravelChinaGuide · Answer

Dear Elena,We are sorry for the inconvenience. Our operator has already dealt with your booking and sent confirmation letter to you. Please check your inbox and the Trash in your Email once again. If still not, please contact us.

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