Question
Asked by Pooke from South Africa | Sep. 03, 2013 07:24
About:Yinchuan Hedong Airport

Flight cancellation

I cancelled our flight W6SNR out 11 Sept return 19 September in early June. We are still waiting for a refund. I spoke to a gentleman in Kuala Lumpur in June and he said he would contact the London Office to sort this matter out.I have not heard anything so far . Can you please help me

Answers (2)
Answered by Giuseppe from Russian | Sep. 04, 2013 02:55
00Reply
As I know, you need to ask fo the refund from the agency where you book the ticket.
Answered by TCG Operator from PRC | Sep. 05, 2013 04:20
00Reply
We are sorry that we can not apply for the refund for you. We suggest you contact your travel agency to solve this problem.
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