missing parcel. please track for me.

Question

Hello. The seller sent me 2 parcels (RA638185288CN, RA638185291CN). But they didn't come to me. As I understood, the sender did not specify the delivery address correctly. Could you give e-mail of China Post Air Mail office so that I could contact post service and specify the correct address of delivery?

Jack · Answer

I do not find its email, but the service number of EMS is 11185 (24-hour hot line). You can call the service to correct it.

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Missing Parcel. please track for me.