hi, my parents submitted their chinese passport for renew in november 2009 at nyc

Question

Hi, My parents submitted their Chinese Passport for renew in November 2009 at NYC Consulate.  A year and half later, we are still getting in the process status.  Where/who I should contact to find more information regarding their passport renew status.  I've send multiple emails to the Consulate, and their replies are alway in-process.  My parents are in their 60s and really want to take trip to visit the family in China.  Any help is appreciated.Regards,Susan Johnson

Mr.Alvin · Answer

Generally, Chinese passport renewal takes one months at most. Have you visited Chinese consulate in person? I think, there must be something wrong, you'd better go there in person.

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