i purchased christmas items total 400.

Question

I purchased Christmas items Total 400.00 from your country: this is the update: (see Below). I have contacted the Company for over 3 weeks to please track my package, or to get my money back. And they have refused. This is not good business practice. Please track my package and have it sent. This is unacceptable !  Label/Receipt Number: EE44 7757 598C NClass: Express Mail InternationalStatus: Foreign International DispatchYour item left GUANGZHOU EMS, CHINA PEOPLES REP on December 20, 2010. Information, if available, is updated periodically throughout the day. Please check again later. Enter Label / Receipt Number.        Detailed Results:   Foreign International Dispatch, December 20, 2010, 2:29 am, GUANGZHOU EMS, CHINA PEOPLES REP  Origin Post is Preparing Shipment  Foreign Acceptance, December 17, 2010, 5:41 pm

Mr.Andrew · Answer

It is still in the same status as I check through official website of EMS. leaving for New York (Kennedy) on 2:29, December 20. For the bad weather, shipping is getting harder and slower this year. 11185 is the service hoteline of EMS, you may check. I believe it will arrive soon.

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