how do i collect my train tickets ?

Question

Hello,I purchased tickets from you and would like to know where I can collect these tickets, especially when arriving in China in Xi'an. My first railway trip will start from Xi'an NorthRegards

Andy · Answer

Hi, you can collect the paper tickets at any railway station in mainland China. Since your first railway trip will start from Xi'an North, you can arrive there a little early to pick them all. Passport holders need to go to the manual ticket counters; the self-serviced ticket machines does not recognize passport. FYI: You can actually enter the railway station and get onboard just using your passport used to buy the tickets. Papaer ticket is not a must.

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How do I collect my train tickets ?