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Asked by Hamlin from canada | Apr. 12, 2020 22:10
About:China Train

Hi, how can I cancel e ticket at station as I have no paper ticket?

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Answers (1)
Answered by TravelChinaGuide | Apr. 13, 2020 20:16
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Thank you for your inquiry.

You can hold your travel document which used for ticket booking and inform station staff at ticket refund window to cancel the ticket. They can find your ticket information by your travel document information. If you have any receipt in hand, please take it with you as well. Hope this information can help you.
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