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Asked by Sally from indonesia | Jan. 05, 2019 02:53
About:Tax Refund

Im visited shanghai in new year and bought watch and got tax refund form.

At pudong airport, when in custom verification the officer stamp my form and asked why in this form my passport number is the old one (expired number). But its okay, and then i go to refund center, the officer said that i cant claimed that tax. I told that its not my fault in that form about wrong number pspor. How i can get the tax because its around 2600 RMB.

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Answers (1)
Answered by Anne | Jan. 06, 2019 19:01
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Hi, maybe you can contact the duty free shop to get a knew form with a right number and then complete the tax refund procedure. But I'm not sure if it is available. Good luck!
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