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Asked by JJ from Thailand | Dec. 17, 2016 07:33
About:Hong Kong Airport Express Travel Pass

What should I do if I lost my round trip airport express octopus card?

I've lost my round trip airport express card which just start using one ride from the airport to city. There still remaining one airport ride and 3 days pass. Is there anyway I can get a replaced card with the remaining value?

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Answered by Ian from Mexico | Dec. 19, 2016 23:58
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JJ, this card is not a real-name ticket. I'm afraid you cannot report loss of it and get the replaced one with the remaining value. Just buy a new card and take good care of it. :)
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