really confused - flying from gatwick uk in january 2017 on emirates to hong kong via

Question

staying 2 nights in Hong Kong then embarking Celebrity Millennium cruise ship to Far East.  Disembarking in Shanghai and then staying for 2 nights in hotel in Shanghai before flying back to UK via Dubai with Emirates.  Really confused as there seems to be nobody that can confirm that I can use this free transit and how to get it on arrival in Shanghai cruise terminal - booking agent, cruise company and airline say that they are not responsible for this.  What do I do as I don't have time now to apply for a visa.  Where do I get proper confirmation that I can use this 144 hour free facility and what is procedure to obtain this?

John Doe · Answer

You are eligible. The immigration check is done after you disembark the ship. Check out Shanghai immigration's website if you are concerned or just give them a call.

John Doe · Answer

You are eligible. Check out Shanghai immigration's website if you are concerned.

Caroline W · Answer

Thanks John for your help.

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Really confused - flying from Gatwick UK in January 2017 on Emirates to Hong Kong via Dubai.