refund policy.

Question

Hello R/sir 'madam today I bought two tickets from guangzhou to yiwu city 'Infartunatle I had lost the tickets ten minutes before train departure' May I have any concessions for re booking?Regards Ali (pk)

Fabian · Answer

The policy says you need to report the loss at least 20min before departure. After the departure time, you need to buy new ticket instead. The old ticket cannot be refund.

Can US visitors able to get this refund? Asked by Ty from United States \| Oct. 31, 2016 21:17	1 answer
Refund Asked by Kris from Canada \| Jan. 23, 2016 20:13	1 answer
My ticket was paid but not confirmed before the train left so I couldn't pi... Asked by Stephen McCann from United Kingdom \| Sep. 09, 2016 03:30	1 answer
Can I get a tax refund at the Kunming or Guangzhou airports? Asked by Tim from Malaysia \| Oct. 24, 2017 01:21	1 answer
Can I get a tax refund at The Nanjing International airport? Asked by Roxanne from Canada \| Dec. 24, 2017 21:09	1 answer
Hi, i got the TUMI suitcase in the Mall on Nanjing Rd near JingAn Temple (S... Asked by Elena from Russia \| Feb. 14, 2016 21:18	1 answer

Refund policy.