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Asked by Takashi Tamura from Thailand | Oct. 19, 2015 23:26
About:Hong Kong Airport Express

I already buy the E-ticket(confirmation note) of hong kong airport express round trip ticket.

But I will arrive at HK at 00:55(HX766).
Maybe I can't use airport express, so I want to exchange from confirmation note to ticket next day at kowloon.
Where should we go to exchange to ticket?

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Answers (1)
Answered by Manny from Australia | Oct. 21, 2015 03:45
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You can collect your card/ticket at the AE Customer Service Counter at Kowloon Station. Do bring following documents:
1.Copy of your email "Order Confirmation" or "Order History";
2.The exact credit card you used for placing the order for signature verification.
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