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Question: Asked by c.silva from portugal | Mar. 30, 2015 00:02

About:How to Refund / Cancel a China Train Ticket

Cancellation

If I book a train through your services, can I cancel it online and free of charge, if later I can no longer travel in it?

Reply

Answers (3): Answered by Travel China Guide | Mar. 30, 2015 02:14

1 0 Reply

Thank you for your inquiry.
The cancellation before ticket issuing is for free. But once being issued, the service fee is not refundable. And the cancellation fee asked by the railway authority depends on the time you cancel it. If more than 15 days in advance, it is for free. 5% of the price would be charged if more than 48 hours in advance. 10% of the price would be charged if only 24 hours in advance and 20% if less than 24 hours. Thank you.

1 0 Reply; Answered by Nikesh | Aug. 17, 2016 04:03

0 0 Reply

What is the procedure to cancel tickets?

0 0 Reply; Answered by kim | Aug. 17, 2016 04:36

0 0 Reply

If you booked from a booking agent, you need to contact them to cancel it for you. You can also hold the paper ticket and cancel it at the train station directly.

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Cancellation