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Asked by Beatriz from France | Oct. 14, 2014 05:19
About:China Postal Service

I sent a parcel from Beijing to France on 29th August and it didn't arrive yet.

My tracking number: CP272989372CN It was sent to Guangzhou, then sent back to Beijing, looks like it's stuck there. What can I do now? Thank you in advance.

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Answered by Bruce from Iran | Oct. 14, 2014 21:31
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Beatriz, your parcel didn't go through the customs successfully. I think you should ask the sender for help immediately.
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