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Asked by Ankita from India | Jul. 23, 2014 23:18
About:FAQ on China Postal Service

I'm trying I track 3 packages from china to India (RI014189010CN;RI087213718CN; RK014945310CN)

RI014189010CN
RI087213718CN
I can't understand why these 2 packages show sent to airline and then 'export custom scan' days later. Does that mean they were returne to china?

RK014945310CN
And this package has been stuck at in-custom control warehouse for the last 10 days or so. Why is that? Please help.

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Answers (5)
Answered by Andy from Indonesia | Jul. 24, 2014 04:21
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I guess that the first two parcels are held by the customs. The only thing you can do is to ask help from the seller. He may help you contact China Post to figure out what happened. Many foreigners tried to contact China Post abroad but failed.
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Answered by Ankita from India | Jul. 24, 2014 04:45
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Hi andy,
Thank you so much for replying. I did contact the sellers like you suggested.
Is there any reason that customs would return the packages to the origin country?
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Answered by Andy | Jul. 26, 2014 21:39
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It is usually returned to China Post and then sent back to the sender.
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Answered by Akash from India | Jul. 30, 2014 15:45
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Hey guys im going through the same problem. What happened about your parcel Ankita? Tracking no. RJ001471638CN
Thanks!
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Answered by Ms.Serena from Netherlands | Jul. 31, 2014 01:59
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It seems that your parcel was sent to the customs again. You should ask the seller to help you figure out what happened.
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