can I be sure that my traintickets are delivered on time to my hotel? If not, what do I do?

Dear anna,
Thank you for inquiry!
Yes, we can promise you that you will get your ticket on time as long as you book at least 4 days prior to your departure date. If there isn't enough time for delivery, we suggest that you pick up your ticket by yourself at a railway station with your passport; we will email you a detailed guide on how to collect ticket by yourself.