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Asked by Jacky from New Zealand | May. 05, 2014 05:36
About:China Postal Service

China post status "NULL" problem

I shipped something to my country by Chinapost. But, today when i tracking online the status become "NULL".
So, can you help me what's that status mean? Is there any problem of my parcel? my item number is RC608851019CN, RB820354287CN, RC386561961CN.
Please anyone help me. Thanks

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Answers (1)
Answered by Mr.MEDUSA1 from Aruba | May. 05, 2014 16:24
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The tracking information shown, in English, on the official website of China Post is translated from tracking status in Chinese language. Due to this difference of languages, all information cannot be translated successfully. TCG’s tracking tool borrows the original Chinese status and translates them into simple and understandable English terms.

So “NULL” is a technical problem of the website, not your parcel. Also if the package has left China it can be shown as ' NULL' , since the tracking information can no longer be updated while the package is in transit.

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