Answered by Isa
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May. 06, 2014 06:22
I have the same issue,my parcel stucks since 3 weeks in *Dispatching*,in Hangzhou.After i contacted china-mail Hangzhou,it seems they have a lot of trouble sending out parcels (new rules about airline shippment).Dispatching doesn't mean it's on his way to destination.It can stuck in costum control,at the sorting center,at the airport waiting for airline space,ore even worster it returned to sender.Some even get lost.If its not arrived in time,dont hasitate to claim a refund.After 45 days it will be difficult to get your money back if items are not recieved.Normally it takes around 16 -26 days.Thats my experience,i make business many years with china.And the shipping time getting worster every year.