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Asked by Julie from USA | Mar. 16, 2014 15:38
About:FAQ on China Postal Service

Does anyone know how long it's gonna take them to fix the NULL problem?

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Answered by Jude from France | Mar. 16, 2014 21:15
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Julie, it shows Null because your package left PRC and further update can't be provided by the China Post. Don't worry about it.
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