Question
Asked by Mancy from Hong Kong | Feb. 26, 2014 22:17
About:Hong Kong Travel

How to refund bullet train tickets?

We are foreigners in Hong Kong. Our friend in Shenzhen helped us to buy tickets for bullet train from Shenzhen north to Qing Yuan for departure on 8/3. Now we cannot go on this trip and would like to refund these first class tickets. Can our friend get us a refund from the train station in Shenzhen?

Answers (1)
Answered by Alice from USA | Feb. 27, 2014 00:58
01Reply
How did your friend book the tickets?
He can refund the tickets from the train station in Shenzhen.

But I should remember that if he booked online, the refund of the ticket can only be returned to his account. If he buy the tickets at the railway station, he can get the refund immediately.
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