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Asked by Ana Clara from Brazil | Feb. 05, 2014 06:05
About:China Postal Service

My parcels in the same place since Dec. 19, 2013! Where is 10010200?

RB707583821CN 2013 Departure from outward office of exchange 10010200 BR 20131219 0736. For any reason, is this normal? I've been waiting for a long time and no change. What can I do? And, what Departure from outward office of exchange do?

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Answers (1)
Answered by Mr.MEDUSA1 from Ukraine | Feb. 06, 2014 09:27
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RB707583821CN Collection Beijing BR Mon, 16 Dec 2013 12:58:00 GMT
RB707583821CN Departure from outward office of exchange Beijing BR Mon, 16 Dec 2013 14:52:00 GMT
RB707583821CN Delivery to airport Beijing BR Wed, 18 Dec 2013 06:45:00 GMT
RB707583821CN Opening Beijing BR Wed, 18 Dec 2013 13:00:00 GMT
RB707583821CN Departure from outward office of exchange Beijing BR Thu, 19 Dec 2013 07:36:00 GMT

" 10010200 " is Beijing. From the above status it seem that you item was shipped from Beijing on the 19th of December 2013. It takes quite sometimes to ship something from China to Brazil.

Usually it takes 7 – 20 working days for AIR and SAL mails, and 40 – 70 days for a surface mail. Should there be any delay, it would be as long as 180 days.

So be patient and lets hope that you will receive your item soon.
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