Booking tickets for Trains, on this website.

Hi folks,

We're desperately trying to book tickets from Zibo to Tonghua. We've been trying for the last few days to book the tickets the very minute they are released and we keep missing them. They seem to run out of tickets within seconds.

If we book the tickets through this website, do they have any concrete powers to guarantee that they'll get the tickets? (so we can stop our stressful persuit) or are they subject to the same madness that the rest of use seem to be and could well respond to us in a few days telling us that it's impossible?

We're planning to spend New Year with my wife's family and since we both work and come from a small town a good 3 hours' bus trip from Zibo, it's proving to be very challenging.

Speedy answers would be much appreciated.