Question

Asked by Erin from Australia | Nov. 22, 2013 05:29

About:China Postal Service

I still haven't recieved my package it keeps telling me it's at the Airport.

Why is my package still at the Airport after 2 or 3 days? I ordered my things over 10 days ago. My tracking id is RA578373145CN can you please help me with more info please?

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Answers (3)

Answered by Helen from China | Nov. 23, 2013 03:34

10Reply

Don't worry! It is geneally normal. Your parcel was delivered to the airport to be checked by local customs together with other packages, so it is a little slow. After that, it will be sent oveseas.

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Answered by Erin from Australia | Nov. 25, 2013 05:55

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Why is my package still sitting at the Airport almost 7 days later? When on the site I ordered through it said it would be delivered between 7 to 14 day, yet now 13 days later it's still sitting at the Airport.

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Answered by Hinda from Finland | Nov. 25, 2013 20:07

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It seems that your package has left China after check by the customs in Beijing Airport and it will arrive soon.

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