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Asked by Billy Inverarity from scotland | Oct. 15, 2013 08:20
About:China Southern Airlines

Lost luggage complaint

My daughters luggage was lost on a trip to Naning. We have wrote and emailed London office but not even had an acknowledgement of our complaint. Any ideas how we can get an English speaking contact. Billy Edinburgh

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Answered by Lisa | Oct. 15, 2013 21:24
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Hi Billy,
did your daughter took the flight of China Southern Airlines?
if so, you can try to call their complaint hotline: ：+86 4008695539-2-9
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