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Asked by Augustine Wang from USA | Sep. 23, 2013 01:51
About:United Airlines

change fly schedule from shanghai to La, us

I am on a tour, scheduled to fly back to Houston, USA on Dec. 4, 2013. On a tour to ChangChaJie I was seriously injoured-broke my left leg. I was taken to a hospital in Changsha receiving temperate treatment.
I need to go back The State as soon as possible having treatment. I would like to know what should we do (came with my wife) to change fly schedule going back to Houston, what are the requirements and do I have to pay any extra charges for the change? We came on the buiness class. Does it make any different as far as changing fly schedule? My name is Augustine Wang. Since I am currently on the way back to Shanghai and don't carry my reservation sheet therefore I don't know the reservation number and fly number. your help will be greatly appreciated

Augtustine Wang
Sept. 23, 2013

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Answers (1)
Answered by Lisa | Sep. 25, 2013 04:56
00Reply
how did you booked the tickets back to Huston?
if you booked through an agency, you can just contact the agency to help you change the ticket.
if you booked it from the air lines directly, you should contact the air company.
usually, a service fee/callecation fee will be charged, but not much for business class.
good luck! Hope you get well soon!
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