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Asked by marissa from Philippines | Aug. 01, 2011 05:03
About:Hong Kong Transportation

Can i get a refund for my old HK airport express travel pass, i bought last oct. 2010?

I will just buy airport express travel pass single journey when i got to HKIA on Aug. 20, 2011. Can i get a refund for my old travel pass, i bought last oct. 2010? where should i get the refund if there is any or the 50hkd deposit? thank you.

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Answers (1)
Answered by David from China | Aug. 01, 2011 20:39
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Airport Express Travel Pass is valid for 180 days from the date of issue. Thus, you can not get a refund for your old travel pass if you go to HKIA on Aug.20, 2011.
Before leaving HK, you can return your new airport travel pass to any Airport Express Customer Service Centre for a refund of the deposit and any balance value* stored on the ticket.
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