As I know, Chinese passport can be renewed if it will expire, run out of visa pages, etc. In a word, the apparent reason for passport renewal is not required, she can directly go to the local exit & enter department to renew her passport. As I know, I have to go to the Exit & Enter Department of Kunming Public Security Bureau to apply, renew and change of my Chinese passport

Thanks Mr Peter. If I understand you she has been to her local public security bureau ( Jingzhou) and the desk police have refused. She has shown all her papers for house and business ownership and even got her bank Manager to support her application but it seems like there may be a blanket refusal. She has absolutely nothing wrong with her character for sure but how do we either bypass the local bureau or get a paper that suffices. seems we are stuck with a silly problem

Mr. Dave, does your girlfriend go to the Exit & Enter Department of Jingzhou Public Security Bureau for passport renewal? I know that some polices are rude and are not responsible, sometimes, it is a simple thing, however, they uses their right to refuse you on purpose because they don't have a good mood. I have much sympthy for you and your gildfriend.

Dear Peter, Last question. I'm going to see if the Moscow Chinese Embassy can help with a letter. Have you any advice on which department or person and number. Maybe admin office number? Kunming is fantastic, I envey you.
regards