HI, everyone,
I have a problem with EMS, i know that the hotline is 11185, but i can not call it from France. How can i do it?

Other way, i have the tracking N EMS EA887219553CN, and i can only see that the 28th, the parcle had sorted from Shanghai, and then no other news...I'm so worry about my parcle. I'll be very happy if anyone can help me here.