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Asked by Aileen Lim from malaysia | Apr. 02, 2024 19:40
About:Beijing Transportation Smart Card

My yikatong card refund process to WeChat has failed

My yikatong card refund process to WeChat has failed because I did not complete real name authentication. How do I proceed after I have completed the authentication?

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Answered by Lori | Apr. 02, 2024 23:49
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You need to go to the service center at Dongzhimen to return the card there.
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