Question

Asked by Irina from bulgaria | Aug. 23, 2023 00:43

About:Tourist Complaints in China

How to submit a complaint?

I can see only addresses and telephone numbers but no email addresses. How to submit a written statement then?

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Answers (2)

Answered by Daniel | Aug. 23, 2023 19:11

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You can lodge a complaint at the offical website: jbts.mct.gov.cn
The problem is that it only has a Chinese version.

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Answered by Irina | Aug. 24, 2023 00:28

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I have tried but the problem is not the Chinese version. They want me to provide them with a Chinese tel.number which is impossible for me.
Thank you anyway, Daniel.

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