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Asked by Joel Berg from United States | Jun. 08, 2019 20:22
About:China Postal Service

Why would China cancel the export of a watch?

I purchased a watch about 2 weeks ago and the company shipped it via EMS Express. I itracked it daily as I was and am very excited to receive this watch. I checked on Monday and I see that the watch was returned to sender. I don't understand why but the company is switching to DHL Express and I hope to have it this week! I guess I am wondering why since my name and address are 100% accurate on the invoice.

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Answered by Adela from Ukraine | Jun. 10, 2019 19:00
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Oh, generally speaking, there is no problem. You need to contact the sender as soon as possible.
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