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Asked by Daniel from romania | Oct. 17, 2018 10:39
About:How to Buy Tickets

Travelling from HK to Shenzen on the 15.11, at 9 AM. How long before the departure should we arrive

.. at the railway station counter to pick up the tickets? are 30 min in advance enough ?
Thank you

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Answers (3)
Answered by Leon | Oct. 17, 2018 19:00
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30min is definitely not enough. The ticket need to be collected out at least 45min in advance and since that time, you need to checkin for the immigration check. I am not sure how long the queue could be, it would be better if you prepare arond 1.5 hours for these process.
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Answered by Daniel BALCA | Oct. 18, 2018 00:16
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Hello, thank you for the answer. Having the tickets delivered to our hotel in HK would make the process quicker?
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Answered by Leon | Oct. 18, 2018 02:13
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Yes, sure. It would be more convenient. But it seems this website cannot offer delivery service for this trip.
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