I have bought a ticket from Shanghai Station but due to some system error I had to Pay two times for the same ticket. Station staff told me that I will receive my amount within 24 hours on Alipay as my payment mode was Alipay. But today it's been 5 days already and I did not yet received my amount. Please tell me what to do.? When i will be receiving my amount.?

For this problem, you may need to contact the railway company directly. You may try to call them by 12306, but in Chinese only.

Did Not recevied my refund yet

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Question: Asked by Pooja from China | Jan. 01, 2018 07:46

About:How to Refund / Cancel a China Train Ticket

Did Not recevied my refund yet

I have bought a ticket from Shanghai Station but due to some system error I had to Pay two times for the same ticket. Station staff told me that I will receive my amount within 24 hours on Alipay as my payment mode was Alipay. But today it's been 5 days already and I did not yet received my amount. Please tell me what to do.? When i will be receiving my amount.?

Answers (1): Answered by Vivien | Jan. 02, 2018 00:48

00Reply

For this problem, you may need to contact the railway company directly. You may try to call them by 12306, but in Chinese only.

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