Question
Asked by Vivian from USA | Oct. 08, 2017 14:49
About:China Postal Service

Package went back to seller, but they agreed to ship it back: LW829458942CN

Hello, my package came to the USA but kept looping around the same 2 distribution centers. I think the address was incomplete or something so it got sent back to China. (Strange because my address was correct.) I contacted the seller and they said they would send it back. I checked the EMS China website and the last update was "Returned to Sender." Will this tracking ever update again if the seller ships it back to me, or does it stop after "Returned to Sender?" Thank you.

Answers (1)
Answered by Savannah from United Kingdom | Oct. 10, 2017 01:25
00Reply
Hi, Vivian, if the seller agreed to ship it back, there should be a new tracking number. You are advised to contact the seller and get the new tracking number.
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