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Asked by Hui Sun from United States | May. 24, 2017 17:59
About:Hong Kong Airport to Shenzhen Ferry

I have a question about Upstream check-in and Baggage tag-through services at Shekou port.

I will be flying on United Airlines from Hong Kong to Washington DC (IAD) with connection at Newark Liberty (EWR) in August 2017. I would like to take the ferry from Shekou Port to HKIA. I have noticed that I can check in and check the luggage with United Airlines and go through customs at Shekou Port so that the ferry can bring me directly to the gate. But I also noticed that the Baggage tag-through service is not available with United Airlines at the port. Does that mean that I have to check my luggage at the airport again? Since our flight departure time is in the morning (10:25 am) and we can not afford wasting any moment on the way to the airport from Shekou, I would like to have an idea on these details in order to estimate whether we should take the ferry to the airport. Thank you very much in advance.

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Answers (3)
Answered by Wendy from UK | May. 26, 2017 05:06
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I am afraid that you need to check your luggage at the airport again.
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Answered by Hui Sun | May. 30, 2017 20:25
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Which airport? HKIA or the connection airport in Newark? It does not make sense to me that, if I check my luggage while checking in with UA at Shekou port, I have to take it out and check it again at HKIA. Thanks.
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Answered by Linda from USA | May. 30, 2017 20:43
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Since the Shekou Port doesn’t provide United Airlines with the Baggage tag-through service, you need to claim your baggage when you arrive at HKIA by ferry, and then you may recheck it at the airport.
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