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Asked by sabrina from USA | Jul. 09, 2015 22:38
About:China Travel Tips

why is my package held by U.S. Customs and returned to me twice?

I have sent a package twice since June to my family in China which includes necklace, health product, clothing, food, handbags and the total weight is about 18 pounds. I have no idea why it has been held by U.S. customs twice and returned to me , the similar package I have sent more than 20 times via USPS, none of them has problem, is there anybody who can explain to me the reason and tell me what to do now, I have paid the postage by PAYPAL and how can I get my refund of postage for two times!!!

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Answers (1)
Answered by Sharon from Iraq | Jul. 11, 2015 03:19
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Sabrina, I think you need to contact the customs and ask if there is anything that can't be sent via mail. I personally doubt about necklace and handbags. If the necklace is precious, then they might refuse to send it.
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