order not delivered. can you please tell me what is going on?

Question

Dear sirs ,I have orderd a pair of shoes 2 week ago and I have not received it yet. My order no. is : RC024910641HK and the destination is Greece.Thank you in advance

Zoey · Answer

2015-04-02 00:00GR, The item ( RC024910641HK ) left Hong Kong for its destination on 2-Apr-2015Your item was sent to Greece on April 2. It won't arrive so fast. In my experience, you may wait 15 to 30 days. So please be patient.

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Order not delivered. Can you please tell me what is going on?