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Asked by Mette from Sweden | Nov. 05, 2014 10:54
About:China Postal Service

My package is still not here. The tracking number: RK003570562CN

It still hasn't arrived even if I bought it 2014-08-15
It is said on the website that the package is in Suzhou, but why does it take so long for a package to arrive if the site I bought it from says it should only take up to 1,5 months?
Could you please help me?

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Answered by Larry from NZ | Nov. 06, 2014 02:55
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The China Post is alwasy slow and sometimes the checking at the custom will take long time, which lead to your current situation. However, your parcel was still in Suzhou International. You are suggest to contact the seller to ask whether they can check it for you, or directly ask to return the money. Then you can buy a new one.
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