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Asked by Danka from Serbia | May. 14, 2014 05:02
About:FAQ on China Postal Service

Wrong destination added to my item about my parcel

Hello,
I have just tracked my item RC744324517CN, and see that there is wrong destination country added. Correct destination country is Serbia, and there is added Montenegro. All items from the same order are on correct address,only this one has wrong country. Can somebody correct this?
Thanks

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Answers (1)
Answered by Ellen from USA | May. 14, 2014 20:25
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Once it was delivered out, there is no way to change the destination's name according to the rules.
If the parcle was returned back to you because of its wrong destination, then you can change the destination's name.
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