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Asked by Monique from USA | May. 12, 2014 05:48
About:FAQ on China Postal Service

I haven't received my parcel

Hi I had placed an order and received this tracking number RC585250138CN and every time it track it it says export customs scan how much longer should I wait before I open a dispute to get my money back

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Answered by Shana from Indonesia | May. 12, 2014 22:22
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U may need to wait for another week. Open a dispute if it doesn't arrive by the next weekend.
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