Ask Questions
Ask Questions
Q & A Categories
Question
Asked by Amy | May. 03, 2014 22:53
About:FAQ on China Postal Service

Why hasn't my tracking number been updated since April 17?

I ordered a package and it was to be shipped as Standard Int'l Shipping through China Post. The tracking number I received was: RC297712979CN but it has not been updated since April 17! Does this mean my package is lost, missing, or does China Post just not update information?

Reply
Answers (2)
Answered by Emily from UAE | May. 04, 2014 03:27
00Reply
No, it isn't lost! Although the online information was not updated so long, your parcel is moving! Generally, the actual moves are faster than the online update. I suggest you wait for another week and then check its possible arrival at your local post office!
00Reply
Answered by Amy | May. 04, 2014 12:20
00Reply
Okay, thank you so much for the information. First time ordering through China Post, I normally use EMS or Hong Kong Post, so I have no idea what to expect when it came to tracking the package.
00Reply

Related Questions:

Questions
Track
my package
See China
Post FAQ
Ask
Question