why is my parcel stuck for more than 2 months?? why is it not moving?

Question

My tracking ID is RB894384215CN . I am still waiting and its more than 2 months now. This service is totally ANNOYING !!! I am calling customs department in Calcutta but I am still not getting any help. Now no one is picking my call in Calcutta Foreign post. Please help me resolve my issue .  Please call the concerned departments from your side and let me get my parcel !!!!

Jane · Answer

The parcel was stuck in your own country, so it is hard to tell you why. I think you may contact the seller to see whether you can get some help from them.

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Why is my parcel stuck for more than 2 months?? why is it not moving?